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Updated Field-Service-Consultant Demo, Field-Service-Consultant Latest Exam Experience

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Salesforce Certified Field Service Consultant Exam is designed for individuals who have experience in field service management and want to showcase their expertise in using the Salesforce Field Service application. Field-Service-Consultant Exam is intended for individuals who have a strong understanding of Salesforce products and services, and are capable of designing, implementing and maintaining Salesforce Field Service solutions.

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Salesforce Certified Field Service Consultant Sample Questions (Q36-Q41):

NEW QUESTION # 36
Universal Containers is outsourcing work to a third-party Contractor. This Contractor is committed to working 100 hours per week. How should this be configured in the system?

A. Create a Resource with 20 hours available a day.
B. Create 100 Service Appointments with Contractors as Required Resources.
C. Create 5 Resources with 20 hours available a week.
D. Create a Capacity-based Resource with 100 hours capacity a week.

Answer: D

NEW QUESTION # 37
Which configuration can Universal Containers use to brand the Salesforce Field Service mobile app?

A. Company address
B. Company style sheets
C. Company logo
D. Company colors

Answer: C

Explanation:
Explanation
This configuration can be used to brand the Salesforce Field Service mobile app by uploading a custom logo image that appears on the app's login screen and navigation bar. References:
https://help.salesforce.com/s/articleView?id=sf.fs_mobile_branding.htm&type=5

NEW QUESTION # 38
Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue.
What is preventing the drip feed from triggering?

A. The status on completed appointments can only be Canceled, Completed, or Cannot Complete.
B. The appointment status is going from Scheduled to Completed.
C. The default drip feed setting is overriding the drip feed rate on a service territory.
D. Other scheduled jobs are dispatching appointments and exceeding the drip feed value.

Answer: A

NEW QUESTION # 39
Universal Containers is evaluating a strategy for reducing the cost of service using automated scheduling.
Which two approaches will contribute to this goal? Choose 2 answers

A. Reduced Absences per Employee.
B. Reduced Overtime per Work Order.
C. Reduced Work Orders per Shift.
D. Reduced Travel Time per Work Order.

Answer: B,D

NEW QUESTION # 40
Northern Trail Outfitters wants to include the body of marketing email replies captured by Reply Mail Management (RMM) within auto-forwarded messages to their Customer Success team.
How could they accomplish this'

A. Query the RMM data view for the reply body and reference it from a data extension.
B. Use RMM dynamic content blocks to render the email reply body.
C. Use RMM personalization strings to render the email reply body.
D. Check the "Include Replies as Attachments" box in the RMM settings.

Answer: C

NEW QUESTION # 41
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